Last Updated: June 02, 2025

At Zeeg AI ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our all-in-one AI marketing software, services, and website (collectively, the "Services"). By using Zeeg AI, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and personalize our Services. The types of information we collect include:

1.1 Information You Provide

• Account Information: When you sign up for Zeeg AI, we collect your name, email address, company name, billing information, and other details you provide during registration.

• User Content: Data you input into our Services, such as marketing campaign details, customer data, content for AI-generated materials (e.g., ad copy, emails, or social media posts), and other user-generated content.

• Communication Data: Information you provide when you contact us for support, feedback, or inquiries, including emails, chat messages, or survey responses.

• Payment Information: When you subscribe to paid plans, we collect payment details (e.g., credit card information) through our third-party payment processors.

1.2 Information We Collect Automatically

• Usage Data: Information about how you interact with our Services, including pages visited, features used, time spent, and other analytics data.

• Device and Technical Information: IP address, browser type, operating system, device identifiers, and other technical details collected when you access our Services.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

1.3 Information from Third Parties

• Integrated Services: If you connect third-party platforms (e.g., social media accounts, CRMs, or email marketing tools) to Zeeg AI, we may collect data from those platforms, such as account details or analytics, in accordance with their privacy policies.

• Third-Party Analytics: We may receive aggregated data from third-party analytics providers to understand user behavior and improve our Services.

2. How We Use Your Information

We use your information to provide, improve, and personalize our Services. Specific purposes include:

• Service Delivery: To create and manage your account, process payments, generate AI-driven marketing content, and deliver features like campaign analytics, email automation, and ad optimization.

• Personalization: To tailor content, recommendations, and advertisements based on your preferences and usage patterns.

• Customer Support: To respond to your inquiries, provide technical support, and resolve issues.

• Analytics and Improvement: To analyze usage trends, monitor performance, and enhance the functionality and security of our Services.

• Marketing and Communications: To send you updates, newsletters, promotional offers, and other marketing communications (you can opt out at any time).

• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from authorities.

• Security: To detect, prevent, and address fraud, unauthorized access, or other harmful activities.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: We work with trusted third-party vendors (e.g., cloud hosting, payment processors, analytics providers) to operate our Services. These providers are contractually obligated to protect your data and only use it for specified purposes.

• Integrated Third-Party Platforms: If you connect Zeeg AI to third-party services (e.g., social media or CRM platforms), we may share data with those platforms to enable integrations, subject to their privacy policies.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this Privacy Policy.

• Legal Requirements: We may disclose your information to comply with legal obligations, respond to government requests, or protect our rights, property, or safety.

• With Your Consent: We may share your information for other purposes if you provide explicit consent.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols.

• Access Controls: Strict access controls ensure that only authorized personnel can access your data.

• Regular Audits: We conduct regular security assessments to identify and address vulnerabilities.

• AI Data Handling: Data processed by our AI models is handled securely, with measures to prevent unauthorized access or misuse.

While we strive to protect your information, no system is completely secure. If you suspect unauthorized access to your account, please contact us immediately at [email protected]. 

5. Your Data Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

• Restriction: Request that we restrict the processing of your data in certain circumstances.

• Data Portability: Request a copy of your data in a structured, commonly used format.

• Objection: Object to certain types of processing, such as marketing communications.

• Withdraw Consent: Withdraw your consent for data processing where applicable.

To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law (e.g., 30 days under GDPR). You may also opt out of marketing communications by clicking the "unsubscribe" link in our emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. Types of cookies include:

• Essential Cookies: Necessary for the operation of our Services (e.g., maintaining your login session).

• Performance Cookies: Collect anonymized data to improve our Services.

• Marketing Cookies: Used to deliver personalized ads and track campaign performance.

You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect the functionality of our Services.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Account Data: Retained for the duration of your account and up to 12 months after account closure, unless required by law to retain longer.

• User Content: Retained until you request deletion or close your account, subject to legal obligations.

• Analytics Data: Retained in anonymized form for statistical purposes.

Data may be retained longer to comply with legal obligations, resolve disputes, or enforce agreements.

8. International Data Transfers

Zeeg AI operates globally, and your data may be processed in countries outside your jurisdiction, including the United States. We ensure that international data transfers comply with applicable data protection laws, using mechanisms such as Standard Contractual Clauses (SCCs) for GDPR compliance.

9. Third-Party Links and Integrations

Our Services may contain links to third-party websites or integrations with third-party platforms (e.g., social media or CRM tools). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing data.

10. Children’s Privacy

Zeeg AI is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it. If you believe a child has provided us with their information, please contact us at [email protected]. 

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where required, by email. The "Last Updated" date at the top of this policy indicates when it was last revised.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected].